@KVLam Kay-Vin, your issue seems to be an account issue.
I’ve removed your existing store account so you can create a fresh one using the same email. If you visit the store and attempt to purchase anything, or click on the account icon in the top right (it looks like this ) you will be prompted to login or create an account.
Please create a new account using the same email. That should address the issue for you. Please give that a go and then send me a private message here on connect once you’re done. Thanks again.
@LukeShori Luke, I’m less confident in your case, however as your issue is presenting in the same way, I’ve also removed your store account. Please also sign up with the same email and give it another whirl.
Thanks for your patience both of you, this is very helpful.