Donation blocked by my bank

Hi RZIM

I try to make a donation of A$154.50 from my Australia visa card .However, it was blocked by Visa fraud detection. My card is frozen and unable to use due to suspicious activity. I got a text from the bank that my transaction is with Classy Inc San Diego US for an A$x . Can you please confirm this is the bank which RZIM use to receive donation from donors worldwide? I need this confirmation urgently if not my card will be cancelled by the bank and unable to use.

Is there a rzim australia branch where I can channel my donation to?

Look forward to hear from you today.

Blessings

Jason Ooi

PS I tried to send this via your rzim customer service email add - rzim@rzim.org but can’t get through nor get any reply since last week.

Hi @Jason_Ooi,

Sorry for the delay in getting back to you. I’ve just responded to your email this afternoon. Classy is the giving platform we use here at RZIM, so you may see that displayed on your giving statement. Sorry for the trouble you’ve had during the donation process! Please let us know if you need any further assistance. Thank you for supporting RZIM!

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