How to change my recurring donation amount?

I updated my donor information on Classy, but in order to change the amount of my monthly donation the instructions are to contact the organization. Do you have a place to do this on RZIM site? I’ve looked, but can’t find anything. It would be helpful for you to list a “customer support” site specifically for donations.

Hi @skwat4903

Currently, because of the way Classy is set up, it restricts certain modifications such as the gift amount. However, myself or any member of the customer service team here can make that type of edit from our administrator account. We would just ask that you give us a call at 770-449-6766 to confirm your gift with us and we will make that change at your request.

Also, we have a toll free number at (800) 448-6766 and we answer the phones M-F, 8:30-4:30 EST.

1 Like