New User Guide: Overview


(Carson Weitnauer) #1

Welcome!

As a new user of RZIM Connect, we hope you will find this site intuitive and clearly structured. However, if you prefer to read ‘the user manual’ we hope this guide will help you feel comfortable navigating and using the site:

  1. Basic Terms Used by RZIM Connect

  2. Browsing the Forum
    Topic lists
    See who is participating

  3. Navigation Tools

  4. Reading Topics
    Keep scrolling
    Jump back in
    Related topics

  5. Taking Part in Conversations
    Replying
    Drafts
    Quoting
    Mentioning
    Emoji
    Oneboxes (Link Previews)
    Formatting

  6. Actions and Reactions

  7. Notifications

1. Basic Terms Used in RZIM Connect

Here are some very basic terms that will be helpful to keep in mind as you use RZIM Connect or read this guide:

  • Topic:
    The collection of messages grouped together in a meaningful conversation, with a title, listed in a category, beginning with an Original Post, and including all replies in chronological order. Elsewhere this might be called a ‘thread’ but we call it a ‘topic’ since thread is used for linked elements that can go off in many different directions.

  • Post:
    Each element of a topic is referred to as a post . Each post has its own author and can be moved to a different topic if necessary, or even become the start of a new topic.

  • Original Post (or OP):
    The first post in any topic. This is key since it determines the focus of the topic and is what the title and tags will link to.

  • User:
    Posts in RZIM Connect are mainly public, but you will always be required to register in order to create posts and record any actions such as bookmarking, liking, tagging, and flagging. Most site activity, therefore, is based around registered Members.

2. Browsing the Forum

Topic lists

By default, the homepage will show the Categories and the most recent posts in the community but you can filter this list in a number of ways:

46%20AM

  • By latest: in the menu line, click the ‘latest’ title and all the most recent posts will be displayed
  • By tag: in the menu line, click the ‘all tags’ title and a list of all the tags are used will appear.
  • By level of activity: if you click on ‘Top’ the conversation topics will be listed in order of most activity (views and replies) for a specific time period. You can choose whether this is for all time, or select a specific period such as quarter, month, week or just today.
  • By what’s ‘New’ to you: by default , new topics are those created in the last 2 days that you have not opened yet to keep the list fresh and relevant. New topics show a small blue dot next to the topic title

  • By what topics are “Unread” : by default , unread topics are those that you have previously opened and read for at least 4 minutes, and that have new posts (replies) submitted to them. Unread topics show a number in a blue circle indicating how many new posts are in the topic.

Click here for a Pro Tip

You can change your notification level for any topic via the notification control at the bottom, and right hand side, of each topic.

fb37b20bba424acbbeeb392cefdd0d2b3d5813b9_1_517x264

Notification level can also be set per category. To change any of these defaults, see your user preferences.

See who is participating

There are several ways to see who is involved in topics.

17%20AM%20copy

On the homepage you will see a selection of profile pictures of:

  • the user who started the topic (always the first photo);
  • a selection of the most active participants;
  • and, who created the most recent post (usually the last photo).
  • in some cases, the first photo has a blue border or blue halo to indicate that the original poster is also the most recent poster:

17%20AM

The box at the bottom of the original post (OP) tells you who created the post and when, gives a count of the replies and views in this topic to date, and a display of the profile pictures of the most frequent participants.

3. Navigation Tools

  • For Search, the Menu, or your User page, use the icon buttons at the upper right .notification-panel

4. Reading Topics

A healthy community needs members to be posting new content, but this activity is not everything. Readers are the true indicators of how healthy the community is. What’s the point of posts that no one reads?

Keep scrolling

Click a topic title and read down the list of replies in chronological order, following links or previewing replies and quotes as you go. Use your mouse to scroll the screen, or use the timeline scroll bar on the right which also shows you how far through the conversation you’ve read. On smaller screens, select the bottom progress bar to expand it.

Jump back in

  • Selecting a topic title will take you to your last read post in the topic. To enter at the top ↑ or bottom ↓ instead, click the reply count or last reply date.

  • Topics above the light red line on a list are new or updated since your last visit. If you have read all the way to the end of a topic, the title will be light grey instead of black.

Sometimes conversations are clearer if topics are split, where posts are moved to a more appropriate topic, or two related topics are merged. If a post is moved, a link will appear that will allow readers to jump to that comment wherever it has been moved to, and the person who posted it will also be notified.

At the end of the OP you will also see lists of related topics that link to the one you are reading

5. Taking Part in Conversations

Replying

Press any a35307d1b43d3b432d4f83721d481ed868e9e038 Reply button to open the editor panel at the bottom of your browser. You can continue reading (and even search or navigate to different topics) while you compose your reply.

RZIM Connect shows all posts in the order they are published. It does not make you chase down multiple threaded paths. However, it still gives you lots of ways to follow the context of conversations.

To reply to a specific post in a topic, clicking the grey Reply button at the end of each post and your reply is linked to that post.

  • If your reply is the next one published after the post you are replying to, this will appear next in chronological order
  • If yours is NOT next, then two things happen after your post is published:
    • Your post will include a new link in its header with an image to show what this is ‘in reply to’ - clicking this link displays that previous post for context next to your reply
    • The original post includes a count of replies at the bottom - clicking this link displays the content of the replies

Drafts

Drafts will automatically be saved as you write. If you minimise the editor or navigate to a different topic, the editor might disappear. To open a draft, return to the topic you were replying to or click the highlighted bar at the bottom of your browser, and the editor will reappear with your draft.

Quoting

To insert a quote, select the text you wish to quote, then press the Quote button that pops up. There is no need to quote the a whole message, it helps to be specific. Repeat this for multiple quotes even from different posts and different users. The quoted text will point to their original source.

a009ce77653889f269c3e39042095eabc4e00507

Mentioning

To notify someone about your reply, mention their name. Type @ to begin selecting a username. This search will also search the name fields in case you don’t know a particular username.

d13e53dd36dd0b3e8946807e9eec89fd4e563d76

Emoji

To use standard Emoji, just type : to match by name, or traditional smileys ;)

b99f5b002a18b03943d60e7f1094340f744c309b

Alternatively, click on more to see a complete list of emoji to select from.

Oneboxes (Link Previews)

To generate a summary for a link, paste it on a line by itself. To start a topic with a link, paste the link into the title field.

19b2aff60280da7736277e0d22d5939e76a0bac1_1_517x160

Formatting

Your reply can be formatted using simple HTML, BBCode, or Markdown :

This is <b>bold</b>.
This is [b]bold[/b].
This is **bold**.

For more formatting tips, try the 10 minute tutorial .

6. Actions and Reactions

There are action buttons at the bottom of each post:

a5595dc904d0f23349d28011d612f692a30dcc11

  • To let someone know that you enjoyed and appreciated their post, use the like button. Share the love!
  • Grab a copy-pasteable (permalink) link to any reply or topic via the link button.
  • Use the button to reveal more actions. Flag to privately let the author, or the site staff, know about a problem. Bookmark to find this post later on your profile page.

7. Notifications

When someone is talking directly to you — by replying to you, quoting your post, mentioning your @username , or even linking to your post, a blue number will immediately appear over your profile picture at the top right.

When you have been sent a Personal Message you will receive this in your Inbox and a green number will appear over your profile picture to the left.

Click your profile image to scroll through all your notifications .

0c113a0b515936a8da62f6847cb5c156ef883388

Don’t worry about missing a reply – you’ll be emailed any notifications that arrive when you are away.

This tutorial was written by Robert McIntosh of Discourse.org (and then slightly modified for our site) - used by permission.


(Carson Weitnauer) #2

(Carson Weitnauer) #3