Trouble Logging Into The App

I’ve been having a absolutely terrible time getting into the app. It’s constantly rejecting my username and password saying they don’t match. Anyone else having the issue?

Hi @Joshua97,

Thank you for letting us know. I do regret the major inconvenience to you! That sounds really frustrating.

We’re going to look into this and see how we can resolve the issue, not just for you but for everyone else.

Can you share any screenshots of the error message(s) you get?

Hey @Joshua97,

Could you try logging in with your email instead of your username (the password should remain the same)? Give that a shot and let me know how it goes.