Tutorial: Enable Two Factor Authentication

(Carson Weitnauer) #1

Hi friends,

We take your security seriously. To that end, this tutorial explains how you can enable two factor authentication to provide robust security for your RZIM Connect account.

What is Two Factor Authentication?

Two factor authentication, often called 2FA, makes it more difficult for a hacker to gain access to your account. The foundational security for your RZIM Connect account is to require a username and password to login to your account. Requiring a password provides one factor of authenticating that the person trying to login to your RZIM Connect account is in fact you.

By requiring an additional kind of confirmation, in this case through the Google Authenticator app, even if a hacker knows your username and password, they will still be unable to login to your RZIM Connect account. They would also need to have access to your mobile phone and the Google Authenticator app on it.

How can I enable Two Factor Authentication?

If you’ve done this before (for your bank, phone service, email accounts, or other important accounts), this process should be relatively straightforward. If this is your first time, here are the steps:

1. Navigate to your settings

You can find the Enable 2FA setting on your account preferences page.

2. Click on the pencil icon next to the “Enable two factor authentication for enhanced account security” text:

3. Enter your account password:

Select the “Continue” button.

4. Using the Google Authenticator App, add a new 2FA login:

First, download the Google Authenticator app from your phone’s App Store. Once it is installed and you are logged in, click the + button:

5. Choose the ‘scan barcode’ option:

6. Point your phone’s camera at your computer screen:

7. Move the green box over the QR code:

8. Enter the code from your Google Authenticator app into RZIM Connect:

9. Enable backup codes:

If you ever lose your mobile phone and access to your Google Authenticator app, you can enable backup codes to login to your account. Be sure to save these in a secure place (such as a password management app like Keeper or Dashlane).